This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from makerbox3d.com (the "Site").
The controller of your personal data is Petr Lipavský, with registered address at Slatina 153, Vysoké Mýto 56601 , Czech Republic, ID (IČO): 02225638. We process your data in compliance with the General Data Protection Regulation (GDPR) and other applicable global privacy laws.
When you purchase from us, we collect Order Information (name, email, billing address). This process is handled securely by Lemon Squeezy, acting as our official Merchant of Record (MoR). They are responsible for payment security, tax compliance (VAT/Sales Tax), and secure delivery of digital assets. We do not store or have access to your full credit card details.
Additionally, we collect Device Information (IP address, browser type, cookies, navigation paths, and time spent on pages) to analyze how visitors interact with the Site and to improve our marketing efficiency.
If you subscribe to our newsletter or request a discount code, we collect your email address, your IP address (for security, bot prevention, and anti-spam verification), and subscription timestamp directly on our secure servers to manage your access to promotions and project updates.
To provide a better experience and optimize our marketing, we use the following tracking tools:
You can opt-out of targeted advertising through the Digital Advertising Alliance (US), the EDAA (EU), or your browser settings.
We use your information to:
(a) Fulfill orders and provide download access via Lemon Squeezy;
(b) Communicate regarding your purchase;
(c) Provide project updates and marketing offers via newsletter (only if you explicitly opted-in and verified your email via our Double Opt-In protocol);
(d) Protect against fraud;
(e) Optimize our advertising campaigns and remarketing efforts.
(f) Maintain a secure record of your consent and prevent automated abuse of our systems via IP logging.
We only share data with essential service providers necessary for our operations: Lemon Squeezy (for payments and tax compliance) and Meta/Google (for analytics and advertising). We do not sell, rent, or trade your personal information to third-party data brokers.
You have the right to access, update, or request the deletion of your personal data at any time. If you wish to exercise these rights, please contact us via the email provided below.
You can unsubscribe from our newsletter at any time by clicking the "Unsubscribe" link in any of our emails, or by contacting us directly. Upon unsubscription, your email and associated IP records will be removed from our active marketing database.
In alignment with our Terms of Service, our Site and Digital Products are not intended for individuals under the age of 16 (GDPR) or 18 (Purchase Eligibility). We do not knowingly collect, solicit, or store personal data from anyone under these age limits. If you are under 16, please do not attempt to register for our newsletter or send any personal data about yourself to us. If we learn that we have collected personal data from a child under the required age without parental consent, we will delete that information as quickly as possible.
We retain your personal data only as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of the Site, making data-driven business decisions about new projects, and complying with our legal and tax obligations (handled primarily via Lemon Squeezy). Your IP address and email used for newsletter subscriptions are stored on secure servers with encryption protocols to prevent unauthorized access.
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by using our Cookie Settings tool (accessible via the button in our footer). If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
For any privacy-related inquiries or data requests, please contact us at: support@makerbox3d.com